As tourism gets cheaper and more accessible than ever, the competition in the hospitality industry will only become stiffer and stiffer. Whereas before travelers were limited by money, now cheaper airfares and better travel packages are allowing more and more people to venture out into the world.

Hotels and other hospitality businesses, in adapting to the shifting demand of tourists and travellers, are facing pressure to lower their prices while offering better services. Unlike the jetsetters of yesteryear, today’s customers are more informed because of technological advancements like the Internet and modern communications technology. If someone today wants to find a room or tour at a better price, all they need to do is click on a website, do a search and leave a message.

As mentioned earlier, rapid technological advancements are opening up new frontiers in the hospitality industry, one of which is the Internet of Things (or IoT).

According to Business Insider, the IoT refers to the connection of devices (other than the typical computers and smartphones) to the Internet. Through the IoT, almost any device can be connected to other devices through the power of the Internet. The IoT is changing nearly every aspect of the hospitality industry, including laundry.

The IoT has played an integral role in advancing smart laundry and streamlining laundry operations. By incorporating smart laundry machines and devices that can be operated, hospitality businesses have been able to cut laundry costs and smoothen out their various laundry processes.

To cite an example, commercial washers offered by companies like have enabled businesses to operate more efficiently by providing wireless capabilities and a variety of highly customizable programs. These features allow hoteliers to control and monitor every detail when washing sensitive fabrics such as bed sheets, towels, curtains, and table napkins.

By letting smart equipment do the work, hotel owners can focus their efforts towards other activities that are more critical to the business. Moreover, the newer commercial washing machines from have features that support energy and water usage efficiency. These machines come equipped with smart meters that intelligently adjust temperature and water levels depending on the amount or type of laundry being processed at any given moment.

Another benefit of smart laundry machines is their capability to be operated and controlled remotely. When before employees needed to be tethered to the laundry area, now they can move around more freely, which opens them up for more work. Smart machines require little work to run, which eliminates the need to hire more workers and saves a lot in operation costs over the long run. Rather than hire more employees, companies can outsource the bulk of the work to smart machines while simultaneously reallocating their manpower to more critical areas of the business.

Today, the IoT is still at its infancy; there are sure to be many more exciting innovations ahead that can propel hospitality businesses to even greater heights. For hotel owners and hoteliers all over the world, this represents a shift towards greater precision and more focused work.


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